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Sobi Chat

The AI chat that talks, sells and supports — 24/7.

A live chat widget and an AI chatbot in one. Sobi Chat answers instantly from your own knowledge, hands off to a human the moment it matters, captures leads, books meetings and follows every conversation across web, Telegram, WhatsApp and email.

One widget · Web · Telegram · WhatsApp · Email

Support · ApplyAustria
AI + team online
Hi! Do you handle Austria student visas?
Sobi AI
Yes — we do. I can check your eligibility and book a free consultation. Which country are you applying from?
From Iran 🙂
Sobi AI
Great. You qualify. Connecting you to an advisor and opening a booking slot…
Sara (advisor) joined the chat
Sara is typing

One inbox. Every channel.

Your team answers from a single place — no matter where the customer starts the conversation.

Website widget
Telegram
WhatsApp
Email
What Sobi Chat does

Everything a modern support desk needs

Built from the ground up for live conversations and AI — not a chat widget with an add-on.

Real-time live chat

A fast, branded widget with typing indicators, online presence, sound alerts and read receipts.

  • File & image uploads
  • Voice messages
  • Emoji & rich replies
  • Offline messages

Sobi AI chatbot

An AI that answers from YOUR knowledge base with RAG memory — and quietly hands off to a human when it is not sure.

  • Trained on your content
  • Automatic human handoff
  • Any OpenAI-compatible model
  • Multi-bot per workspace

Departments & routing

Send each conversation to the right team, and reach out first with proactive triggers based on behavior.

  • Department routing
  • Proactive triggers
  • Working hours
  • Quick replies

Leads & built-in CRM

Every chat becomes a contact. Capture leads with forms, then manage contacts, pipelines and deals — no export needed.

  • Lead capture forms
  • Contacts & properties
  • Pipelines & deals
  • Visitor tracking

Appointments in-chat

Let visitors book a meeting without leaving the conversation. Manage availability and get notified instantly.

  • Booking requests
  • Availability slots
  • Instant notifications
  • Confirmations

Analytics & admin

Understand every conversation — bot performance, CSAT ratings, workspaces and billing in one panel.

  • Bot & chat stats
  • CSAT rating surveys
  • Multi-workspace
  • Widget builder
Sobi AI

AI that actually knows your business

Sobi AI reads from your own knowledge base and remembers the conversation. When it can answer, it answers instantly. When it cannot, it hands the chat to your team — no dead ends, no wrong answers.

  • RAG answers grounded in your documents and past chats
  • Confidence-aware — escalates to a human automatically
  • Works with OpenAI, Groq, Gemini, Mistral, OpenRouter and more
  • Speaks your customer’s language, right-to-left included
Your knowledge base
Sobi AI answer
Resolved
Human handoff

And all the details that matter

The small things that make live support feel effortless.

File & image sharing
Voice messages
Emoji picker
Typing indicators
Sound notifications
Offline / away messages
RTL & multilingual UI
Live translation
Proactive triggers
Quick / canned replies
CSAT rating surveys
Working-hours control
Visitor & page tracking
Widget customization
Telegram & WhatsApp
Email fallback
Part of the Sobinta Suite

Give your website a team that never sleeps

Start free for 14 days. No card required — activate Sobi Chat from your Sobinta dashboard.