Live Support Chatbox
Turn every website visitor into a conversation — and every conversation into a customer.
The Challenge
Visitors leave your website within seconds when they can't find help fast enough. Traditional contact forms and email support are too slow, and hiring round-the-clock agents is prohibitively expensive for most businesses.
High Bounce Rate
Without instant support, up to 70% of visitors leave before engaging with your offer.
Missed After-Hours Leads
Customers with questions outside business hours convert elsewhere — taking their budget with them.
Fragmented Conversations
Chat logs scattered across email, WhatsApp, and forms make follow-up inconsistent and inefficient.
Real-Time Engagement, Zero Overhead
Sobi Chatbox installs in minutes and puts a branded live-support widget on every page. Agents answer from a unified inbox, while AI handles common questions automatically so your team focuses on high-value conversations.
- One-line embed — no developer needed
- Unified inbox across chat, email, and Telegram
- Visitor tracking with page-context for agents
- Canned responses and AI-suggested replies
- Mobile-first widget with RTL & multilingual support
Real World Scenarios
E-commerce Pre-Sale Support
A clothing store embeds Sobi Chatbox. When a visitor lingers on a product page for 30 seconds, a proactive message appears. The agent answers size questions in real time, saving a €120 order that would have been abandoned.
SaaS Trial Conversion
A B2B SaaS company uses the chatbox during free trials. When a trial user visits the pricing page, an agent is notified instantly. A 5-minute chat resolves the user's concern and closes a $3,600/year contract.
Sobi Chatbox vs. Traditional Support
| Feature | Without Sobinta | With Sobinta |
|---|---|---|
| Setup time | Days to weeks | Under 10 minutes |
| After-hours coverage | None or expensive outsourcing | AI handles it automatically |
| Visitor context | Agent starts blind | Full page history shown to agent |
| Multilingual support | Separate tools or none | Built-in EN / DE / FA |
| Cost per conversation | High (dedicated staff) | Up to 80% lower with AI assist |
Key Benefits
Higher Conversions
Live chat increases purchase likelihood by up to 3× compared to email-only support.
Faster Resolution
First-response time drops from hours to seconds, boosting customer satisfaction scores.
Actionable Insights
Every conversation is stored and searchable, fueling product and support improvements.
Install Sobi Chatbox today and start capturing the leads your website is already attracting — before they leave for a competitor.
Add Chatbox to My Site