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Service 01

Live Support Chatbox

Turn every website visitor into a conversation — and every conversation into a customer.

The Challenge

Visitors leave your website within seconds when they can't find help fast enough. Traditional contact forms and email support are too slow, and hiring round-the-clock agents is prohibitively expensive for most businesses.

High Bounce Rate

Without instant support, up to 70% of visitors leave before engaging with your offer.

Missed After-Hours Leads

Customers with questions outside business hours convert elsewhere — taking their budget with them.

Fragmented Conversations

Chat logs scattered across email, WhatsApp, and forms make follow-up inconsistent and inefficient.

Real-Time Engagement, Zero Overhead

Sobi Chatbox installs in minutes and puts a branded live-support widget on every page. Agents answer from a unified inbox, while AI handles common questions automatically so your team focuses on high-value conversations.

  • One-line embed — no developer needed
  • Unified inbox across chat, email, and Telegram
  • Visitor tracking with page-context for agents
  • Canned responses and AI-suggested replies
  • Mobile-first widget with RTL & multilingual support

Real World Scenarios

E-commerce Pre-Sale Support

A clothing store embeds Sobi Chatbox. When a visitor lingers on a product page for 30 seconds, a proactive message appears. The agent answers size questions in real time, saving a €120 order that would have been abandoned.

SaaS Trial Conversion

A B2B SaaS company uses the chatbox during free trials. When a trial user visits the pricing page, an agent is notified instantly. A 5-minute chat resolves the user's concern and closes a $3,600/year contract.

Sobi Chatbox vs. Traditional Support

FeatureWithout SobintaWith Sobinta
Setup timeDays to weeksUnder 10 minutes
After-hours coverageNone or expensive outsourcingAI handles it automatically
Visitor contextAgent starts blindFull page history shown to agent
Multilingual supportSeparate tools or noneBuilt-in EN / DE / FA
Cost per conversationHigh (dedicated staff)Up to 80% lower with AI assist

Key Benefits

Higher Conversions

Live chat increases purchase likelihood by up to 3× compared to email-only support.

Faster Resolution

First-response time drops from hours to seconds, boosting customer satisfaction scores.

Actionable Insights

Every conversation is stored and searchable, fueling product and support improvements.

Install Sobi Chatbox today and start capturing the leads your website is already attracting — before they leave for a competitor.

Add Chatbox to My Site