Sobinta
Sobinta
Start Free Trial
← Back to Services
Service 06

Telegram Business Bot

Meet your customers where they already are — and automate sales, support, and notifications in Telegram.

The Challenge

Telegram has over 900 million active users and sky-high open rates compared to email. Businesses that ignore Telegram are leaving a direct, low-cost customer communication channel completely untapped while competitors use it to close deals around the clock.

Low Email Open Rates

Business emails average 20% open rates; Telegram messages are opened by over 80% of recipients within minutes.

No 24/7 Interaction

Without automation, your Telegram channel is a broadcast tool — not a sales or support channel.

Manual Order & FAQ Handling

Teams copy-pasting answers and manually processing orders via Telegram DMs is unscalable and error-prone.

A Smart Telegram Bot That Works for Your Business

Sobi Telegram Bot handles customer queries, qualifies leads, processes orders, sends personalised notifications, and connects to your CRM — all within Telegram. No app download required for your customers.

  • AI-powered FAQ and lead qualification
  • Order intake and status updates via bot
  • CRM sync — every interaction logged
  • Scheduled and triggered broadcast messages
  • Payment link delivery and invoice bot

Real World Scenarios

Retail Flash Sales

A fashion brand uses Sobi Telegram Bot to notify 12,000 subscribers of flash sales with a payment link. Conversion rate is 14% — 7× higher than their email campaigns for the same promotions.

Service Business Appointment Booking

A beauty salon replaces WhatsApp DMs with a Telegram bot. Clients book, reschedule, and cancel appointments autonomously 24/7. Admin time drops by 6 hours per week.

Telegram Bot vs. Email & Manual Messaging

FeatureWithout SobintaWith Sobinta
Message open rate~20% email80%+ Telegram
Response timeHours (staff dependent)Instant, automated
Order processingManual DMs, error-proneAutomated with CRM sync
Broadcast reachEmail spam filtersDirect delivery to chat
Setup costEmail platform + staff timeOne-time bot build

Key Benefits

Higher Engagement

Telegram's intimate, real-time format drives engagement rates traditional channels can't match.

Automated Revenue

The bot closes sales and collects payments while your team is focused elsewhere.

Zero Friction for Customers

No app to download, no login — customers just message the bot they already use.

Your customers are on Telegram. Build a bot that sells, supports, and engages them — 24 hours a day.

Build My Telegram Bot